Frequently Asked Questions
FAQ (Frequently Asked Questions)
Orders
1. How to place an order on your site? To place an order, simply browse our catalog, select the desired products, add them to your cart, then follow the payment and delivery instructions.
2. Can I change or cancel my order after placing it? Unfortunately, once your order has been confirmed, it is generally impossible to change or cancel it. However, please contact us immediately if you have any questions or concerns.
3. How long will it take for my order to be delivered? Delivery time depends on your location and the delivery method chosen when ordering. Usually our orders are shipped within 1-3 business days and delivered within 3-7 business days.
Products
1. What is the quality of your products? We are committed to providing high-quality products made with premium, durable materials. We work with reputable suppliers to guarantee the quality of our products.
2. Do you offer different sizes for your clothing? Yes, we offer a wide range of sizes for most of our clothing to suit everyone's needs.
3. Can I return a product if I am not satisfied? Yes, we accept returns within 30 days of receiving your order, provided the product is in its original condition and has not been worn or damaged.
Payments
1. What payment methods do you accept? We accept payment by credit/debit card (Visa, Mastercard, American Express).
2. Is my payment secure on your site? Yes, we use advanced security protocols to protect your payment information and ensure secure transactions.
3. Can I pay in several installments? We currently do not offer installment payment options, but we are working to expand our payment options in the future.
Other questions
1. How can I contact you if I have a problem? You can contact us via our contact form on our website or by email at Jeansense.com@Gmail.com
2. Do you offer discounts for bulk purchases? Yes, we offer discounts for bulk orders. Please contact us for more information on our wholesale offerings.
3. Where can I find more information about your privacy policy and terms and conditions? You can find more information about our privacy policy and terms and conditions at the bottom of each page of our site.